To support member engagement initiatives, the full-time Outbound Call Center Representative will make an average of 50 outbound calls per hour to offer, explain, and schedule free in-home or virtual healthcare evaluations, all while working remotely and adhering to productivity and quality goals. Key responsibilities Make outbound calls to health plan members using an automatic dialer system, aiming for 300-400 dials and 25 appointments set per day Follow approved scripts to ensure members understand the services offered and respond to inquiries with professionalism Monitor performance metrics and report member complaints to management as needed Required qualifications High School Diploma or equivalent preferred 1+ year of call center experience or 2+ years of general work experience required Experience in a metrics-driven outbound call center environment preferred Strong computer skills with the ability to multitask across systems while making calls Ability to maintain a fixed daily schedule, including adherence to breaks and lunch times
...Job Description IMKO Workforce Solutions is seeking experienced Machine Operators for Adams Thermal Systems in Canton, SD. This position involves operating production machinery, completing equipment changeovers, monitoring quality, and troubleshooting equipment....
...NurseUnpaid Lunch Break Some Holiday work and Overtime No travel required Free Parking Provided Registered Nurses are members of a multi-disciplinary team focused... ...by the start date of services. No Psychiatric Experience Required, Experience not mandatory, new Graduate...
...Furniture Repair TechnicianCalling all tinkerers, DIYers and fixer-uppers. Come build a better future with Jordan's as a Furniture Repair Technician. If you are experienced in furniture repair, or you have the motivation to learn a new trade, and understand the importance...
Job Title: Freight Forwarder - Air ExportLocation: USA - Mendota Heights, Northland DrDivision: Air & SeaTime Type: Full TimeSummaryA Freight Forwarder - Air Export is responsible for managing and coordinating the exportation of goods by air, including all necessary...
Role : Medical Coder Location :Remote FTE Function Asks: We are seeking dedicated and detail-oriented specialists who possess a coding certificate and have a strong understanding of records review. They will be responsible for handling appeals...