Job Description Job Description Job Summary We as a freight forwarder / NVOCC are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalat[e] complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively #J-18808-Ljbffr Umax Shipping Inc
...our community is essential to fulfilling our mission. We are looking for a detail-oriented professional to grow our team of Internal Auditor and Investigators. The candidate we seek anticipates growing their career in a fast-paced, expanding environment. The position...
...fixtures, DMX addressing and ETC Consoles are a must. Knowledge of Video Walls, Pixel/LED tape and Power Distro Racks are a plus.... ...Qualifications You! Must have worked on several previous productions in a fully equipped theater, or similar experience. Valid Driver...
Lost Search Media in Gilbert, AZ is seeking a data-driven SEO & AEO Team Lead to steer client growth with AI-enhanced search strategies. This in-office role requires a passion for staying ahead of trends and delivering audience-first campaigns.You will lead campaigns across...
Comprehensive Benefit Package ~ Medical Plan with Rx coverage ~ Dental Plan ~ Vision Care Program ~ Life Insurance (company paid)~401(k) Plan (with company contribution)~ Short Term Disability (company paid)~ Paid Vacation ~ Paid Holidays ~ Profit Sharing...
Job Description Job Description Skilled tradesperson who creates and prepares molds for the casting of metal castings and tools. Responsible for shaping sand or other materials into molds that will contain molten metal during the casting process. This ensures precision...