Job Description

Restaurant Team Member

Organization: Maritime Coffee Time, a Dunkin' Franchisee with location in the greater Annapolis Area

Reports To: Restaurant Manager

Overview:

Dunkin' Restaurant Team Members maintain a positive culture by greeting guests with a smile and keeping the vibe upbeat while balancing speed and quality, especially during busy times. They are generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

What do we offer:

• A fun and friendly environment
• Opportunities for growth and learning
• Flexible schedule
• Shift consumption allowance
• Daily tips
• Weekly pay (every Friday)
• Attendance bonus (varies by location)
• Anniversary bonus (years of service x $100)
• College books reimbursement
• Health benefits
• 401k (after a year of employment)

Responsibilities include, but are not limited to:

• Follow Brand standards, recipes, and procedures
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience:

• None/Fast food experience preferred

Key Competencies:

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

Job Types: Full-time, Part-time

Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization's legal counsel or other professional advisor.

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